No. Registering a shop and indexing your catalogs on our platform is completely free. Spiderpie works purely on a transparent percentage commission model deducted automatically from successful deliveries during the payout split pass.
Spiderpie features built-in geographic dispatch. When you toggle a product order to 'Ready for Pickup', our backend alerts our localized logistics fleet networks nearby. A rider arrives at your designated warehouse door to fulfill transit without you having to schedule external couriers.
To verify an active seller hub, we require a scan of your National ID (NID), a valid local Trade License, and a matching Bank Account statement or business-registered MFS commercial wallet number for payout clearance.
When a mixed cart order is processed, Spiderpie automatically isolates each product price profile. Once digital delivery confirmation drops into our system, our payment network disperses individual store balances instantly right into your registered merchant ledger account.
Yes! As soon as a local merchant dispatches your package and a driver accepts the parcel assignment, our integrated Google Maps tracking framework goes live on your profile screen, displaying precise estimated arrival times.
Navigate directly to your app order profile within 48 hours of shipment arrival. Select the dynamic 'Request Dispute' button, drop a visual snapshot of the items, and our regional moderation team will process your MFS/card rollback directly onto your source wallet within 3-5 business days.
We natively accept all major local digital wallets including bKash, Nagad, and Rocket, alongside domestic debit/credit cards. All transactions are securely routed using verified digital escrow structures to safeguard payments until shipment delivery confirmation.
Spiderpie processes items from different vendors in a unified checkout window. Because items are located in distinct regional hubs, your cart might automatically split into separate delivery packages. You will receive real-time, independent tracking updates for each seller bundle.
Our operational staff monitors incoming tickets directly to resolve disputes.
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